103  WORKER RESPONSIBILITIES

1. Meet the enrollee‘s medical need by determining eligibility for benefits accurately and timely. 

2. Provide information about CHIP and any Medicaid programs available, including those requiring a spenddown, so each enrollee can make informed decisions.

3. Help the enrollee determine which programs are applicable to their circumstances and best meets their needs.

4. Monitor and re-determine eligibility.

5. Keep records which document eligibility.

6. Observe the rights of the enrollee.

7. Safeguard information and protect confidentiality.